Frequently Asked Questions
What is the best way to contact Ontario Seed Bank?
Call us during business hours.
Why can't I e-mail Ontario Seed Bank about my purchase?
There are times where e-mails never gets delivered, gets lost in the inboxes, forget to be replied, gets sent into our junk mail, there are thousands of reasons. We believe in customer service. If you need to reach someone during business hours you shouldn't need to wait.
How do I know that you are a legitimate business?
If we weren't, we wouldn't be in business. We have been in business for years and have established excellent relationship with customers. You are always welcome to drop by our store.
Why haven't I received my order?
Give us a call during business hours, we will definitely resolve this issue with you. Before ordering from us please ensure you have the correct shipping address.
My seeds didn't germinate, what do I do?
Make sure you follow the instructions on gemination provided below. Give us a call, we would more then happy to resolve the issue with you. Remember to take pictures of the process, date of purchase, and the packaging. In most cases we will give you new seeds, we may ask you to provide and of the following listed above.
What do I do when i get bad seeds?
Please refer to "My seeds didn't germinate, what do I do?" and "What can i do if i received a damaged product?". Please give us feed back on our products. Feed back is important to us, if we have too many reports of bad seeds, we must take immediate action to ensure our future customers do not purchase those seeds.
Ordering Questions
How do I place an order?
You can:
1. Drop by our store
2. Call us to arrange a delivery ( it's free but some restrictions apply )
3. Send us a letter of what you would like to order with proper payment ( see "what payments methods are available")
It is always best to call us first.
What payment methods are available?
We accept all forms of payment.
I have sent you the proper payment and letter, now what?
Give it sometime to arrive to us. When we receive your letter and payment we will sent out your seeds ASAP. Express shipping may be available with extra cost. Give us a call to confirm.
Why haven't I received my order?
Give us a call during business hours, we will definitely resolve this issue with you. Before ordering from us please insure you have the correct shipping address.
Can I return items that I am not satisfied with?
We do not accept returns of seeds.
What can i do if i received a damaged product?
If you are having issues regarding your product, we suggest calling us during our business hours as soon as possible. We will definitely resolve your issue.
Do you keep my personal information?
There is no information to keep.
Germination - The Paper Towel
Cannabis seeds need 3 factors to germinate successfully:
• Moisture
• Warmth
• Darkness
Ideally you should use filtered rainwater, but if the tap water of your area is safe to drink you can as well use it for germination purposes. The amount of chlorine added to the water kills bacteria and impurities in the water, helping reducing the risk of infection. If the level of chlorine is too high it will slow the germination process but it will not kill the seedling. If the local tap water supply is not safe to drink then do not use it to germinate seeds. Bottled water, without additives or gas, is a good source of water for germination.
For best results, fill a glass with clean water at a temperature between 18 and 25 degrees C (room temperature).
IF YOU GERMINATE COLOR-COATED SEEDS, MAKE SURE TO USE A SEPARATE GLASS FOR EACH COLOR.
Water slowly dissolves the color-coating, making the different strains unrecognizable.
Drop the seeds into the water. The seeds should be left to soak in a dark place at a temperature between 20 and 25 degrees C / 67 - 78 degrees F. A drawer in your kitchen, away from heat sources like an oven, is usually suitable. Check the seeds after 5-10 minutes and tap down the ones that are floating. If they continue to float just let them. After 12-24 hours move the seeds onto a plate, between two wet layers of cotton or toilet paper.
If you use toilet paper use multiple plies to form a thick layer. Leave the germination plate in a closed dark space (the same drawer would be fine) and make sure to keep the layers moist by dripping some water every 6-12 hours. Do not soak them, just keep them wet.
Usually within 48-72 hours the seeds swell and split their casing shell. Seeds can take up to 5-6 days to germinate, so be patient. When the white, initial root is visible at the crack in the seed casings the seed is ready to be planted. Soaking the seed after the root is exposed can result in early root damage. Plant the seeds in a clean, pH balanced medium (5.5-6.0). Point the tip of the root downwards. The medium should be loose and light with very good drainage. We suggest a blend of good quality soil and perlite, or rockwool. Cannabis seeds should be planted 2-5 mm deep, using containers at least 10 cm. deep to allow the initial tap root to grow straight down.
Choose soil for best flavour and hydroponics for maximum yield and resin production.
The container should have drainage holes to prevent drowning the seeding. The medium should be thoroughly wet, but not soaked. High humidity is essential to good germination rates. Keep the planted seeds covered with clear plastic to create a humid and protected environment, or keep them moist with a sprayer every few hours. Place the planted seeds under horticultural lights or a cold white neon tube in a warm humid environment (20 - 25 degrees C / 67 - 78 degrees F).
After a few days the seedlings can be exposed to HPS or MH grow lights, or to sunlight.
Slowly and gradually get the seedlings used to the light/sun, avoid overheating. After a few days the young plant will be strong enough to take full light/sun and boost.
Source: Green House Seeds
Telling The Sex
Female plants can be detected at an early stage (2-3 weeks into the 18hrs growing period) as they develop the so called pre-flowers, located on the main stem, under the branches, at each internode. A female pre-flower looks like a single green pocket with two white hairs reaching out.
Female pre-flower:
Male flower:
